What is Unified Communications?
Unified Communications (UC) is the seamless integration of real-time and non-real-time communication services—such as voice, presence, chat, data, applications, and other technologies – to improve communications and streamline business productivity. Unified Communications decreases the complexity of integrating and coordinating a wide range of communication services by uniting them under a single brand and interface.
What are the Benefits?
Easy to Use: Our Unified Communications services are deployed through a user-friendly interface, and easily integrated into existing business processes.
Fully-Featured and Constantly-Updated: Our UC offering is a constantly-updated collection of services that incorporate industry-leading technology and cutting-edge capability.
White Label: Deliver Unified Communications under your brand to customers you own and manage, while building your brand strength and identity. Your customers will not see any mention of CoreDial.
3rd Party Compatible: We’ve developed several 3rd party application connectors using CoreDial’s API, with more coming soon. And also coming soon—integrate with any 3rd party application or platform using our API.
What are the Features?
CoreDial’s UC offering is constantly increasing. Here are just a few of the features:
- Click to dial and screen pops
- Live operator panels
- CoreDial developed 3rd party applications via CoreDial’s API
- Microsoft Outlook plugin
- Salesforce.com plugin
- URL agent
- Communications client
- Many more coming soon
- Integration with any 3rd party application or platform using CoreDial’s API (coming soon)