Unified communications (UC) can be defined as the seamless integration of voice, presence, chat, data, applications, and other technologies to improve communications, processes, and business productivity. COREDIAL’s cloud software and services enable our private label service providers to deliver the value of UC to their customers.

Unified Communications Features:

Here are just a few of the UC features that COREDIAL enables:

• Click to dial and screen pops
• Presence
• Live operator panels
• Integration with 3rd party applications (some require release of API Q4 2011)