April 16, 2012

CoreDial LLC Announces Continued Strong Growth In 1^st Quarter

Blue Bell, Pa., April 16, 2012 – CoreDial, LLC, the industry’s leading private label hosted VoIP cloud software provider, today announced continued record growth for the first quarter of 2012. For the fifth straight quarter, CoreDial posted record gross revenue and profit results.

“By designing and delivering a cloud-based private label solution that uncomplicates entry into this market, we have attracted the attention of an ever-increasing number of resellers,” said Alan Rihm, CEO of CoreDial. “The migration towards cloud-based solutions is continuing to accelerate. Our industry-leading software, services and unique approach have positioned us well for continued exponential growth.”

CoreDial delivers hosted cloud-based VoIP software and services to private labeled service providers. As part of its commitment to these partners, the company offers comprehensive service to assist the partners in selling, delivering, managing and invoicing for the private labeled service. Additionally, the company continues to invest significant resources in ongoing iterative development of its software.

“Our forward-thinking strategy has positioned us well for the future; just as importantly, it has positioned the Interconnects, Managed Services Providers, and Carriers who are our private label partners for future growth,” said Rihm.

About CoreDial, LLC

Based in Blue Bell, Pa., CoreDial cloud software and services enable companies to quickly and cost effectively deliver high quality, private labeled hosted PBX, VoIP and SIP trunking services. With no hardware or software to buy, our customers deliver valuable end-user solutions, while creating margin rich recurring revenues and building value in their brand.

For more information, visit http://www.coredial.com.

CONTACT:

John Miller

john@millermediagrp.com

215-915-1156

CoreDial LLC Announces Record Growth For 2011

Blue Bell, Pa., January 16, 2012 – CoreDial, LLC, the industry’s leading private label hosted VoIP cloud software provider, today announced record gross revenue and profit results for 2011. The impressive growth over the course of the year is seen as a clear indicator that CoreDial’s affordable private label solutions are resonating in this emerging market.

“It’s clear across the industry that premise-based phone solutions will continue to be supplanted by cloud-based solutions that offer higher quality at a more affordable price point,” said Alan Rihm, CEO of CoreDial. “The migration is accelerating and all signs point to continued exponential growth of cloud-based VoIP software.”

CoreDial delivers hosted cloud-based VoIP software and services to private labeled service providers. As part of its commitment to these partners, the company offers comprehensive service to assist the partners in selling, delivering, managing and invoicing for the private labeled service. Additionally, the company continues to invest significant resources in ongoing iterative development of its software.

“The Interconnects, Managed Services Providers, and Carriers who are our private label partners saw significant growth in both customer count and recurring revenues during 2011,” said Rihm. “Our partners tell us that CoreDial is the best choice for them to provide a new level of service to their customers.”

About CoreDial, LLC

Based in Blue Bell, PA, CoreDial cloud software and services enable companies to quickly and cost effectively deliver high quality, private labeled hosted PBX, VoIP and SIP trunking services. With no hardware or software to buy, our customers deliver valuable end-user solutions, while creating margin rich recurring revenues and building value in their brand.

For more information, visit http://www.coredial.com.

Contact:

John Miller
john@millermediagrp.com
215-915-1156

“I have always been interested in large system deployments, and cloud software solutions such as CoreDial’s”, said Leif Madsen, Systems Engineer at CoreDial. “When I had the opportunity to speak with the CoreDial team, and learned that the areas of focus I wanted to pursue directly lined up with the CoreDial software and engineering teams priorities, I jumped at the opportunity. To work with a team so talented, and to help build something so enormous in depth, it was something I simply couldn’t ignore.”

For more information, visit http://www.coredial.com.

The Customer Advocate role is responsible for the on-going success of named Service Provider customers, as well as general account management. The ideal candidate will have experience managing channel partners, telecommunications, hosted PBX and VoIP experience, as well as a demonstrated ability to improve the customer experience, satisfaction and retention. By insuring outstanding service and support to our service providers the Customer Advocate will be responsible for renewing, retaining, and growing revenue within an assigned base of partners.

Responsibilities:

• Develop and maintain strong relationships within assigned client segment to ensure maximum satisfaction, retention and revenue attainment levels.
• Identify and execute business strategy for assigned client segment.
• Work cross-functionally to execute on individual account strategies.
• Identify opportunities for adding greater value.
• Responsible for achieving revenue growth targets from assigned Service Provider customers.
• Develop qualified references by establishing credibility and responsiveness with assigned clients.
• Identify, prioritize and resolve client issues/concerns; coordinate with appropriate internal departments to provide response and/or solutions.
• Identify and implement improvements to processes, documents, tools, reports, etc. to benefit team /external clients.
• Participate on cross-functional teams to discuss accounts and look for trends or commonalities.
• Ensure the best interests of both clients and CoreDial are being fairly and objectively represented.
• Identify and execute business strategies that contribute to the success of the key metrics of the position – retention, renewals, references, revenue growth, contractual compliance and opportunities for expansion.
• Other duties/special projects as assigned. Be aware of, and comply with, all corporate policies.

Qualifications / Skills:

• Solid understanding of telecommunications industry.
• Telecom or VoIP experience.
• BA/BS degree or equivalent experience.
• Outstanding verbal and written communication skills.
• Excellent planning, organization and communication skills (both verbal and written), combined with a positive, mature and professional attitude.
• A proven track record in maintaining significant customer relationships, across all levels of management.
• Strong attention to detail and excellent follow-up skills are critical.
• Polished presentation and interpersonal skills.
• Strong background in business management and acumen.
• Strong interpersonal and customer service skills.
• Excellent computer skills.
• Software industry experience preferred.

About CoreDial

CoreDial is a leading cloud software and services platform enabling companies to quickly, and cost effectively, provide high quality, private labeled hosted PBX, VoIP and SIP trunking services. With no hardware or software to buy, our Interconnect, Managed Service Provider, and Carrier customers are able to sell, provision, manage and invoice for valuable end-user hosted products and services, while creating margin rich recurring revenues and building value in their brand. The CoreDial cloud software platform streamlines business processes, offers limitless scalability and extensibility, and is the engine behind many of the leading Service Providers throughout the United States. For more information, visit http://www.coredial.com.

Benefits

The Company provides a competitive salary and benefits package which offers Medical and Dental Insurance, an Option Plan, 401k, Paid Time Off, Paid Holidays, and additional benefits. CoreDial is a fun and challenging place to work, and we are focused on creating great opportunities for our employees, their families, our customers, as well as the communities we serve.

Position Overview:

The ideal candidate has experience and a strong knowledge of IP networks, VoIP systems, Linux Administration. The candidate is proficient at administrative tasks related to managing datacenter resources, and also possesses excellent troubleshooting skills. A Systems Engineer must be able to manage and repair problems identified in escalated support cases, and prioritize and complete tasks under little supervision.

Duties and Responsibilities

• Do advanced troubleshooting of VoIP related issues in the configuration and operation of the datacenter and customer networks (including global internet routing), Asterisk systems, Linux servers and interconnections with various telecommunications partners, and the VoiceAxis software.
• Quickly discover the essence of a problem reported through escalated customer support tickets and manage them to completion interacting with co-workers, customers and vendors as necessary and as proscribed by our service-agreements.
• Provide support, troubleshooting and bug reports for VoiceAxis software, a LAMP based package created by CoreDial for managing our customer and partner services.
• Assist in design and creation of software to improve our platform.
• Participate in an escalated or urgent customer and technical support 24/7 on-call rotation.

Qualifications

• The ability to define your own work, make decisions based on projects you are managing and any available discretionary time.
• Comfortable working in a fast-paced, emerging growth environment.
• Strong communication skills both verbal and written needed to interact with team and customers.
• Excellent knowledge of IP networks and services, including experience using packet capture tools such as tcpdump to analyze issues.
• Excellent troubleshooting skill.
• Excellent knowledge of Linux, specifically we use RedHat based distributions.
• Good knowledge of Cisco router configuration, LAN/VLAN concepts and configuration, Asterisk or VoIP (SIP/RTP) in general, basic computer programming concepts.
• Must be comfortable with some level of programming or scripting.  In our work we interact frequently with Bash, Perl, PHP, Ruby, and Python both for tool creation and troubleshooting existing production services.
• Any knowledge or experience with the following is a plus: OpenSIPs, Kamillio, OpenSER; IP phone provisioning Polycom, Aastra, Cisco, Linksys; programming in PHP, Bash, Perl or C.
• A drive to earn and take on additional responsibility when the opportunity arrises.

About CoreDial

CoreDial is a leading cloud software and services platform enabling companies to quickly, and cost effectively, provide high quality, private labeled hosted PBX, VoIP and SIP trunking services. With no hardware or software to buy, our Interconnect, Managed Service Provider, and Carrier customers are able to sell, provision, manage and invoice for valuable end-user hosted products and services, while creating margin rich recurring revenues and building value in their brand. The CoreDial cloud software platform streamlines business processes, offers limitless scalability and extensibility, and is the engine behind many of the leading Service Providers throughout the United States. For more information, visit http://www.coredial.com.

Benefits

The Company provides a competitive salary and benefits package which offers Medical and Dental Insurance, an Option Plan, 401k, Paid Time Off, Paid Holidays, and additional benefits. CoreDial is a fun and challenging place to work, and we are focused on creating great opportunities for our employees, their families, our customers, as well as the communities we serve.

SECAUCUS, NJ, (November 3, 2011) – Panasonic System Networks Company of America, the leader in business and home telephone systems*, today announced that CoreDial has certified Panasonic’s line of SIP Phones, the KX-TGP500, KX-TGP550, KX-UT113-B, KX-123-B, KX-133-B and KX-136-B, for use with their Hosted PBX telephony platform.  This alliance leverages Panasonic’s global leadership in the DECT cordless telephone market and CoreDial’s leading private label VoIP cloud software platform, adding up to a winning combination.

Ideal for both home office and business environments, Panasonic’s SIP phone systems offer the flexibility of cordless or corded models while supporting a wide range of business class features provided by the CoreDial platform.  The KX-TGP500/550 systems offer convenient, cordless designs that eliminate the need to run dedicated network wiring to each employee work station while incorporating DECT 6.0 to ensure no interference with wireless networks.  The new KX-UT Series is designed to complement a company’s existing communication infrastructure and offer end-user savings with features including two data ports, PoE and lower power consumption while in ECO mode.  All Panasonic SIP models are HD Voice enabled, allowing for outstanding voice quality, and offer flexible system expandability.

“CoreDial is excited about the opportunity and value created by this alliance with Panasonic,” said Alan Rihm, CEO at CoreDial. “The Panasonic SIP Phones are feature-rich and cost effective, and provide an extremely competitive solution for business customers. As the cloud software and services platform behind many of today’s hosted PBX, VoIP and SIP trunking service providers, CoreDial’s platform makes it easy and affordable for our partners to sell, deliver, manage, and invoice for services. We expect that our partners will find many opportunities where Panasonic is the best solution for the end-user customer’s needs.”

With flexible configuration options, it has never been easier to deploy and expand a Panasonic SIP-based phone system with CoreDial’s Hosted PBX platform.  The reduced hardware costs and simplicity of routing calls over an Internet connection can add up to huge savings on monthly telephone bills, thus enabling all business environments to take advantage of a larger variety of business-class features such as call forwarding, intercom and conferencing, voicemail and more.

TGP500 Series Details:

KX-TGP500:  The system features a wall-mountable base unit and one cordless handset.  It is expandable up to 6 DECT 6.0 cordless handsets and supports up to 8 phone numbers and 3 simultaneous calls. It boasts Wide Band Audio (G.722) and 5 hours Talk Time, 10 days Standby. Its elegant design features a white backlit large LCD on the handset and a Handset locator button on the base unit. It also has a handset speakerphone, 2.5mm headset jack and belt clip.

KX-TGP550:  The KX-TGP550 has all the features and benefits of the KX-TGP500 and adds a corded base unit with a large white backlit LCD and 5 hours Talk Time, 10 days Standby, plus a Hands-Free Speaker phone, Handset Call Button on the base unit, and one-touch call transfer with Busy Lamp Indication.

KX-TPA50:  The TGP500 systems can be expanded up to a total of 6 cordless handsets by adding the KX-TPA50 cordless handset.

KX-UT113/123:  These Basic SIP Phones offer 2 SIP Lines, High quality wideband voice (Handset, Headset and Speaker phone), 3-way conference call  and 2 Year Warranty

• (KX-UT123) 2-Ethernet port model: w/ PoE, Backlit LCD
• (KX-UT113) 1-Ethernet port model: w/ PoE, No backlit LCD

KX-UT113/123:  These Standard SIP phones offer 4 SIP Lines, High quality wideband voice (Handset, Headset and Speaker phone), 6 line LCD (UT136) and 3 line LCD (UT133), EHS (Electric hook switch) for Plantronics headsets, 2 Ethernet ports, PoE, for Simplified Wiring and Connecting a Second Device and 2 Year Warranty

*For full calendar year of 2010 and first quarter of 2011 in North America.  By the Parsippany, NJ based information technology market research firm T3i Group.  Defined by T3i Group as the sum of key/hybrid, PBX, and IP-PBX business phone systems with 2-40 extensions.

* For full calendar year of 2010 globally.  By the UK-based market research firm MZA Ltd.  Defined by MZA as the Corded PBX/IP PBX systems under 100 category.

About Panasonic System Networks Company of America
Based in Secaucus, NJ, Panasonic System Networks Company of America is a unit of Panasonic Corporation of North America, the principal North American subsidiary of Panasonic Corporation (NYSE: PC). A comprehensive business-to-business solutions provider, the company develops and delivers reliable, affordable, and flexible solutions for communication, collaboration, security and productivity.  The complete suite of solutions addresses Cloud-based services, other home and business communications, security and surveillance systems, retail information systems, office productivity solutions, and high definition visual conferencing, keeping Panasonic customers connected, informed, accessible and secure. Information is available at www.panasonic.com/psna. Additional company information for journalists is available at www.panasonic.com/pressroom.

About CoreDial, LLC

Based in Blue Bell, PA, CoreDial cloud software and services enable companies to quickly, and cost effectively, deliver high quality, private labeled hosted PBX, VoIP and SIP trunking services. With no hardware or software to buy, our customers deliver valuable end-user solutions, while creating margin rich recurring revenues and building value in their brand. For more information, visit http://www.coredial.com.

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Editorial Contacts:

The company’s social media initiatives will focus on helping the company to better understand the wants and needs of its private label customers and their end users, to improve communications with current and prospective customers, and to create awareness of our products and services.

Follow us on Twitter at http://twitter.com/coredial

About CoreDial

CoreDial cloud software and services enable companies to quickly, and cost effectively, deliver high quality, private labeled hosted PBX, VoIP and SIP trunking services. With no hardware or software to buy, our customers deliver valuable end-user solutions, while creating margin rich recurring revenues and building value in their brand.

Visit coredial.com to learn more.

About CoreDial

CoreDial cloud software and services enable companies to quickly, and cost effectively, deliver high quality, private labeled hosted PBX, VoIP and SIP trunking services. With no hardware or software to buy, our customers deliver valuable end-user solutions, while creating margin rich recurring revenues and building value in their brand.

The ideal Scrum Master candidate will enforce the rules of the Scrum process; maintain a cohesive and highly productive team while constantly improving the company’s standards of work. The Scrum Master acts as a project manager to maintain processes and coordinate the development and product teams. This role is also a member of a team responsible for the requirements, design, construction, integration, testing, verification and maintenance of the company’s software
products.

Responsibilities:

• Organize and facilitate project planning, daily stand up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
• Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility
• Help further implement and adapt agile and scrum methodologies into the company
• Ensure development team is practicing core agile principles of collaboration, prioritization, team accountability, and visibility
• Investigate, analyze and make recommendations to management regarding technology improvements, upgrades and modifications
• Develop software according to functional and technical design specifications and maintain a “common sense” approach that serves to recognize potential design gaps and provide insight into closing them.
• Assist in continual improvement of software configuration management process.
• Support the development team by assisting with organizing and updating the sprint backlog ” Manage the team – Ensure that daily, sprint, release commitments are being upheld
• Remove impediments – remove obstacles that are preventing the team from accomplishing its sprint goals.
• Radiate information – ensure that the team’s progress and successes are highly visible to all stakeholders, including the team itself. These radiators may take the form of various Scrum artifacts, from backlogs to burndown charts.
• Follow methodology – ensure that the team lives by the values and practices of Scrum. The Scrum Master protects the team by making sure they do not over-commit themselves to what they can achieve during a sprint.
• Other duties may be assigned

Skills

• A Bachelor’s Degree from a four-year university is required.
• 2-3 years experience as a Scrum Master preferred.
• Experience as a Project Manager required.
• Working knowledge of Agile Development methodology required.
• Technical Knowledge
• Solid knowledge of web development technologies (Linux, Apache, MySQL, PHP, HTML, AJAX, JavaScript)
• Experience with configuration management and change control
• Thorough understanding of the software development lifecycle

About CoreDial

CoreDial is a leading cloud software and services platform enabling companies to quickly, and cost effectively, provide high quality, private labeled hosted PBX, VoIP and SIP trunking services. With no hardware or software to buy, our Interconnect, Managed Service Provider, and Carrier customers are able to sell, provision, manage and invoice for valuable end-user hosted products and services, while creating margin rich recurring revenues and building value in their brand. The CoreDial cloud software platform streamlines business processes, offers limitless scalability and extensibility, and is the engine behind many of the leading Service Providers throughout the United States. For more information, visit http://www.coredial.com.

Benefits

The Company provides a competitive salary and benefits package which offers Medical and Dental Insurance, an Option Plan, 401k, Paid Time Off, Paid Holidays, and additional benefits. CoreDial is a fun and challenging place to work, and we are focused on creating great opportunities for our employees, their families, our customers, as well as the communities we serve.

About CoreDial, LLC

CoreDial, LLC is a leading private label hosted PBX and VoIP cloud
provider in the United States. CoreDial enables its customers and
channel partners to improve communications and productivity through the
utilization of the latest advancements in hosted phone system and VoIP
technologies. CoreDial’s carrier class multi-tenant PBX and VoIP
software platform, called VoiceAxis, provides customers and channel
partners with high quality, high value communications products and
services, while significantly reducing costs and improving business
continuity. To learn more about the CoreDial, please visit
http://www.coredial.com.

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CoreDial is a trademark of CoreDial, LLC. All other trademarks or
registered trademarks are registered and protected by their respective
owners.