Position Overview: The Customer Advocate role is responsible for the on-going success of named Service Provider customers, as well as general account management. The ideal candidate will have experience managing channel partners, telecommunications, hosted PBX and VoIP experience, as well as a demonstrated ability to improve the customer experience, satisfaction and retention. By insuring outstanding service and support to our service
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Position filled December 2011 Position Overview: The ideal candidate has experience and a strong knowledge of IP networks, VoIP systems, Linux Administration. The candidate is proficient at administrative tasks related to managing datacenter resources, and also possesses excellent troubleshooting skills. A Systems Engineer must be able to manage and repair problems identified in escalated support cases,
Position Overview: The ideal Scrum Master candidate will enforce the rules of the Scrum process; maintain a cohesive and highly productive team while constantly improving the company’s standards of work. The Scrum Master acts as a project manager to maintain processes and coordinate the development and product teams. This role is also a member of a team responsible for the
